Last updated: January 2026
These Terms of Service ("Terms") govern your use of the education analytics services and platform provided by graviluxora B.V. ("graviluxora", "we", "our", or "us"), a company registered in the Netherlands with registration number KvK75936241.
By accessing or using our services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use our services. These Terms apply to all users of our services, including educational institutions, administrators, teachers, and other authorised users.
We may modify these Terms at any time by posting the revised Terms on our website. Your continued use of our services after such modifications constitutes your acceptance of the updated Terms.
graviluxora provides education analytics tools and services designed to help educational institutions analyse student performance data, learning outcomes, and educational product effectiveness. Our services include data processing, analytics dashboards, reporting tools, and related support services.
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice. We may also impose limits on certain features or restrict access to parts or all of our services without notice or liability.
As a user of our services, you agree to comply with all applicable laws and regulations and to use our services only for lawful purposes. You are responsible for maintaining the security of your account credentials and for all activities that occur under your account.
You agree not to use our services to:
You are responsible for ensuring that any data you provide to us is accurate, lawfully obtained, and that you have the necessary rights and permissions to share such data with us for processing.
All content, features, and functionality of our services, including but not limited to software, text, graphics, logos, images, and the selection and arrangement thereof, are owned by graviluxora or our licensors and are protected by copyright, trademark, and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable licence to access and use our services in accordance with these Terms. This licence does not include the right to:
You retain ownership of any data you provide to us, whilst granting us the necessary rights to process such data to provide our services.
Our services are provided on a subscription basis with fees as specified in your service agreement or as displayed on our website. Payment terms, including billing cycles, payment methods, and refund policies, are set forth in your specific service agreement.
You are responsible for paying all fees associated with your use of our services. Failure to pay fees when due may result in suspension or termination of your access to our services.
We reserve the right to modify our fees and payment terms with reasonable advance notice. Continued use of our services after fee changes constitutes acceptance of the new fees.
We are committed to protecting your privacy and handling your data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR). Our collection, use, and protection of personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference.
When processing educational data on behalf of our clients, we act as a data processor and will process such data only in accordance with the instructions of our clients and applicable data protection agreements.
To the fullest extent permitted by applicable law, graviluxora shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of our services.
Our total liability to you for all claims arising from or related to our services shall not exceed the amount you have paid to us for the services in the twelve months preceding the claim.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you. In such jurisdictions, our liability is limited to the fullest extent permitted by law.
We strive to maintain high availability of our services but cannot guarantee uninterrupted access. We are not liable for any downtime, service interruptions, or technical issues that may affect your use of our services.
You agree to indemnify, defend, and hold harmless graviluxora and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising from or related to your use of our services, your violation of these Terms, or your infringement of any third-party rights.
These Terms are governed by and construed in accordance with the laws of the Netherlands, without regard to conflict of law principles. Any disputes arising from or related to these Terms or our services shall be subject to the exclusive jurisdiction of the courts of Rotterdam, the Netherlands.
If you are a consumer resident in the European Union, you may also have the right to bring proceedings in the courts of your country of residence, and nothing in these Terms affects your statutory rights as a consumer.
Either party may terminate the service agreement at any time with appropriate notice as specified in your service agreement. We may also suspend or terminate your access to our services immediately if you violate these Terms or engage in any prohibited activities.
Upon termination, your right to access and use our services will cease immediately. We will provide you with access to export your data for a reasonable period following termination, subject to applicable data retention policies and legal requirements.
Termination of your access to our services does not relieve you of any obligations incurred prior to termination. The provisions of these Terms that by their nature should survive termination will remain in effect after termination.
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect and enforceable.
These Terms, together with our Privacy Policy and any specific service agreements, constitute the entire agreement between you and graviluxora regarding our services and supersede all prior agreements and understandings.
If you have any questions about these Terms, please contact us:
graviluxora B.V.
Legal Department
Wilhelminastraat 84
3073 RI Rotterdam
Netherlands
Email: legal@graviluxora.pro
Phone: +31 109473228